SERVICE AGREEMENT This Service Agreement (“Agreement”) is entered into by and between Client Verge Inc. (“Provider”) and the undersigned client (“Client”), collectively referred to as the “Parties.” Acceptance of this Agreement occurs upon signature, submission of any payment, or entry of payment credentials, whichever occurs first. 1. ONBOARDING & TASK COMPLETION The Client is responsible for completing all required onboarding forms, access requests, and setup tasks necessary for the Provider to initiate services. Delays in completing onboarding shall not entitle the Client to refunds, credits, extensions, or pauses of service. If onboarding is not completed within fourteen (14) days of acceptance, the Provider reserves the right to delay the project start date, reassign resources, or adjust timelines without penalty or refund. 2. ACCOUNT MANAGEMENT & THIRD-PARTY PLATFORMS The Client acknowledges that the Services may involve third-party platforms (including but not limited to social media platforms, email providers, advertising tools, or software services) governed by their own terms and policies. The Provider is not responsible for account bans, suspensions, restrictions, shadowbans, policy enforcement actions, or platform-level decisions. If a Client account is disabled, the Provider may, at its discretion, recommend or assist with a replacement setup; however, no refunds or credits shall be issued for account disruptions beyond the Provider’s control. 3. PAYMENT TERMS, AUTHORIZATION & NO-REFUND POLICY 3.1 Payment Requirement Payment is required prior to the commencement of Services. 3.2 All Sales Final — No Refunds All payments made under this Agreement are final and non-refundable, including setup fees, monthly fees, partial payments, and unused service time. The Client expressly waives any right to refunds, reversals, or credits for any reason. 3.3 Irrevocable Card-on-File & Stripe Authorization By submitting payment, executing this Agreement, or providing payment credentials through Stripe or any other payment processor, the Client expressly authorizes the Provider to securely store payment credentials and to automatically charge any payment method on file for all amounts owed under this Agreement, including recurring charges, overdue invoices, late fees, additional services, chargeback fees, and collection costs. This authorization is continuing, irrevocable, and remains in effect until all financial obligations are satisfied in full. 3.4 Automated Billing & Failed Payments The Provider utilizes automated billing. Services cannot be paused. Billing will continue unless properly canceled in accordance with this Agreement. The Provider is not responsible for failed payments due to expired, declined, or invalid payment methods. The Client is responsible for maintaining current billing information at all times. Invoices past due by ten (10) days or more may result in immediate service suspension without notice. 4. CHARGEBACKS & PAYMENT DISPUTES (EXPLICIT DEFENSE CLAUSE) 4.1 The Client agrees not to initiate chargebacks, payment disputes, or reversals through any bank, card issuer, or payment processor for Services rendered under this Agreement. 4.2 The Client acknowledges and agrees that: Services begin immediately upon payment Payments are non-refundable Digital services are delivered incrementally Platform risks are inherent to digital marketing 4.3 Any chargeback or payment dispute constitutes a material breach of this Agreement and may result in immediate termination of services. 4.4 In the event of a chargeback, the Provider may submit this Agreement, invoices, communications, service logs, onboarding records, and delivery evidence as proof and may recover the disputed amount plus processor fees, administrative costs, interest, and legal expenses. 5. CANCELLATION POLICY The Client may cancel Services by providing at least thirty (30) days’ written notice. Cancellation becomes effective only after the notice period has fully elapsed. No prorated refunds or credits shall be issued for unused time during a billing cycle. 6. SCOPE OF SERVICES & ADDITIONAL WORK Services shall be rendered only as outlined in the agreed proposal, invoice, email confirmation, or written correspondence. Requests outside the defined scope constitute additional work and may require a separate fee and written approval before commencement. Up to two (2) rounds of revisions are included unless otherwise stated. Additional revisions are billable. Revisions are provided at the Provider’s discretion and do not imply unlimited changes. 7. CLIENT COOPERATION & COMMUNICATION The Client agrees to maintain timely and reasonable communication. Delays or non-responsiveness do not constitute grounds for refund, extension, or cancellation. If the Client is unresponsive for fourteen (14) consecutive business days, the Provider may pause the project. Restarting services may require rescheduling and additional fees. 8. INTELLECTUAL PROPERTY & OWNERSHIP All deliverables, strategies, content, designs, workflows, and intellectual property created by the Provider remain the exclusive property of the Provider until full payment is received. Upon final payment, ownership of approved deliverables transfers to the Client, excluding licensed third-party tools or assets. The Provider retains the right to display completed work for promotional purposes unless otherwise agreed in writing. Unauthorized reproduction, distribution, or transfer of assets prior to full payment constitutes a material breach and may result in legal enforcement. 9. CONFIDENTIALITY Each Party agrees to maintain the confidentiality of proprietary or sensitive information exchanged during the term of this Agreement. This obligation survives termination. 10. LIMITATION OF LIABILITY To the fullest extent permitted by law, the Provider shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of revenue, data, or business opportunities. The Provider does not guarantee specific marketing results and is not responsible for business performance outcomes. Total liability shall not exceed the total amount paid by the Client under this Agreement. 11. GOVERNING LAW & DISPUTE RESOLUTION This Agreement shall be governed by the laws of the Province of Ontario, Canada. The Parties shall attempt good-faith resolution of disputes. Unresolved disputes shall be submitted to binding arbitration in Ontario. Each Party shall bear its own costs unless otherwise awarded. 12. AUTHORIZATION FOR PAYMENT METHODS The Client authorizes the Provider to charge any credit card, debit card, or payment method on file for outstanding invoices, recurring charges, unpaid balances, late fees, or additional services. This authorization remains in effect until all obligations are satisfied in full. 13. ENTIRE AGREEMENT This Agreement constitutes the entire agreement between the Parties and supersedes all prior discussions or agreements, whether written or oral. 14. MODIFICATIONS Any modification to this Agreement must be in writing and signed by both Parties. ACCEPTANCE By submitting payment or electronically accepting this Agreement, the Client confirms they have read, understood, and agreed to all terms herein.